I've been working on fixing a problem with Pronet for 10 days now, and I still haven't had any luck. I asked them to take away their devices, but they kept putting it off. I found out that they can't take out the devices until Monday, and that's the day I'm leaving the country. If I don't take the devices out, I'll keep getting charged. When I suggested taking out the devices on my own, they said no, and it made me feel trapped. It feels like they're making me stick with their services, and I'm just not into it anymore. This situation is really stressing me out, and I just want Pronet to step up and fix this issue right away.
We are moving out of Istanbul and trying to cancel our Pronet membership while requesting the removal of their equipment. Despite calling customer service every day and spending hours on the phone, nothing has been resolved. We only have one day left to access the old house, which is a rented apartm...
I feel like I'm being intentionally misled and delayed after submitting a cancellation request to your company 10 days ago and still waiting for the process to be carried out. Every time I call for an update, I am told that someone from the appropriate department will be in touch with me, but this n...
I registered with Pronet for security services, and while our contract expired, they never came to remove their equipment despite several enquiries. They first informed me I could keep the system free for three months and that should I still want it later, they would collect it. It has now been six ...
I'm experiencing constant frustrations with Pronet company. Trying to cancel the system has proven to be quite challenging, with various obstacles and a strong push to keep the service. Their pricing has surged to exorbitant levels. Even though we've submitted the necessary documents to cancel a ser...
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