Profilo Fridge Shelf Broke Without Any Significant Force
Our Profilo fridge had a shelf break in the door, and it wasn't even holding much when it happened. The company's apparent lack of interest was just puzzling... the shelf gave way without any significant force, seems that the product's quality and durability have fallen short of my expectations. Plus, I have been given poor service by the company's repair department. I can't help but believe that Profilo has not provided the same degree of attention and assistance to its consumers as I've heard from customers of other companies. the fact that they didn't even respond to or take responsibility for this problem tells a lot about this company. I really think this firm might do better if they listened to their customers and made some of these suggestions to enhance their products and customer service.
There is no one even calling back. Profilo is a brand you should regret not choosing.
Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Officer will contact you regarding your application as soon as possible. For all your applications, our Profilo Call Center is at your service 24/7 from anywhere in Turkey. Additionally, we will contact you immediately. Thank you for your interest in our brand. Sincerely, PROFILO Communication Center
Yes, I bought the part for a fee. It was good to learn about the indifference and disrespect of the representatives of such a big brand.