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Profilo Dryer Warranty Extension Issue

December 29, 2023 2:37 PM73

I just contacted Profilo to see if I could extend the warranty on my dryer. They replied saying, "You can extend it when the warranty is about to expire." Even though I can afford it right now, who knows if I'll be out of a job and struggling later on? If Profilo promises me job security once the warranty expires, then I can be patient. But if they refuse to commit, that's why I'm asking for an extension of the warranty period.

December 29, 2023 3:06 PM (29 minutes after complaint)

Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you as soon as possible regarding your application. For all your applications, our Profilo Call Center is at your service 24/7 from anywhere in Turkey. Additionally, if you reach us, we will contact you immediately. Thank you for your interest in our brand. Sincerely, PROFİLO Communication Center

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