If PrinterPix delayed your order and support ignores you,
Check your delivery timeline first;
• Production + shipping can take:
– 10–15+ business days total
• If your order exceeded this → you have valid grounds to complain
Contact support again (with pressure);
• Use:
– Email + phone (+1-833-315-8994)
• Write clearly:
– “My order is delayed beyond promised time. I request a refund.”
• Include:
– Order number
– Payment proof
– Expected vs actual delivery date
Strong, clear wording increases response chances
Use their guarantee against them;
• PrinterPix offers:
– “100% satisfaction guarantee” (refund/reprint)
• Say:
– “This delay violates your satisfaction guarantee. I want a refund.”
Still no resolution?
• File a complaint on Xolvie to increase visibility and pressure PrinterPix to respond