If PrinterPix delayed your order and support ignores you,
Check your delivery timeline first;
• Production + shipping can take:
– 10–15+ business days total
• If your order exceeded this → you have valid grounds to complain
Contact support again (with pressure);
• Use:
– Email + phone (+1-833-315-8994)
• Write clearly:
– “My order is delayed beyond promised time. I request a refund.”
• Include:
– Order number
– Payment proof
– Expected vs actual delivery date
Strong, clear wording increases response chances
Use their guarantee against them;
• PrinterPix offers:
– “100% satisfaction guarantee” (refund/reprint)
• Say:
– “This delay violates your satisfaction guarantee. I want a refund.”
Still no resolution?
• File a complaint on Xolvie to increase visibility and pressure PrinterPix to respond
Related Complaints
PrinterPix Buyer Beware! Horrible Transaction

Printerpix's expensive "rush order" delivered much later (several days later) than promised. Images and lettering were carelessly hacked even though I used their padded in-house template to allegedly ensure flawless printing. I contacted the company and received "generic" broken-record repeated resp...