Princess Cruise Ignores My Booking Requests

June 13, 2024 5:42 PM53

It's been two weeks since I contacted them, just can't seem to get anywhere! The biggest issue is I haven't heard back from anyone! I've left emails and called a bunch of times, but they don’t seem to take notice…No reply, no follow-up, nothing. a little customer service goes a long way! I've cruised with other lines before and never had this much trouble., contrary they still keep sending me all these e-mails and offers but the route I want is here, all I want is to get booked on this cruise and actually hear back from someone! Maybe even a little discount for all this trouble wouldn't hurt. after this whole experience, I'm not sure I'd recommend Princess to anyone else like it’s their concern…

Comments

Similar Complaints

Booking.com Left Me Stranded With Kids and Ignored My Refund

June 12, 2025 8:19 PM174

I had confirmed booking with Booking.com. On the day of check-in, I did not receive any check-in details from property o...

Kyafet Sepeti's Customer Service Is Terrible

April 24, 2024 8:16 PM272

I was told that my item would be shipped on the same day that I purchased it, but it's been two days now and I still hav...

Unexpected Charges On Princess Cruises' Voyage

June 24, 2024 8:32 AM7

The second day on my day on the cruise, I noticed an unexpected charge on my Visa.the people on the ship told me to cont...