The PrimeXBT app works smoothly without any issues, but I often face problems when trying to log into the website. Sometimes, the login page doesn't load properly, or my credentials aren’t recognized, even though they are correct.
Aside from this login issue, I am generally satisfied with PrimeXBT and its features. However, this recurring problem is frustrating and needs to be resolved. A trading platform should have a seamless login experience, especially when users need quick access.
PrimeXBT, please fix this login issue as soon as possible! I expect a stable and reliable website experience. If this problem continues, it will negatively impact the overall usability of the platform.
I'm very upset with the Prime Xbt app. I added 300 USD to my account, and everything worked well for the first week. I'm having big problems logging in. Whenever I try to use the app, my phone stops and I can't log in. I contacted the support team about the freezing issue, but I haven't gotten a hel...
Hello, PrimeXBT support, I have been unable to withdraw my funds for the past 24 hours. My withdrawal request is still stuck in the pending stage, and I have no idea why it is taking so long. For a major exchange, such long delays in processing withdrawals are extremely frustrating. I expect faste...
PrimeXBT App Connection Issue — Unable to Place New Trades Since 9:00 p.m. last night, I’ve been constantly receiving a “connection error” message on the PrimeXBT app, which prevents me from opening any new trades. I’ve already tried logging out and back in, as well as restarting my phone, but the...
I forgot my password for the Primexbt app and now I'm completely locked out of my account. I tried resetting my password, and even though the app indicates that a new password has been sent, I never receive the required code. This issue is especially frustrating because I have ₺ funds in my account ...
I was using PrimeXBT’s Copy Trade feature, and it was quite useful, especially since I’m new to trading. However, I suddenly started getting a constant “Insufficient Balance” error, even though I have enough funds in my account. I reported the issue to PrimeXBT, but I still haven’t received any resp...