For the past 3–4 days, the points in my Prime Opinion account have been credited incorrectly. First, the points from a game I played were not added to my account, and today, the points from a health-related survey I fully completed were also not credited. I was supposed to receive 63 points from the game, and I even progressed to levels in the 80s, but my total points did not increase at all. I don’t remember the exact number of points for the survey, but despite completing it, I received no points.
My username is Sevim k**. I access Prime Opinion through Google Chrome on my Android phone. I currently have 350 points and need to reach 500 points to withdraw cash. I contacted the support team, but their responses seemed auto-translated and dismissive, offering no real solution.
I am requesting that the points from all levels of the game I played, as well as the points from the most recent survey I completed, be properly credited to my account.
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