Prime Opinion didn't reward my completed survey, how can I fix this issue?

If Prime Opinion didn’t reward your completed survey and you want to fix it,

Confirm the issue first;

• Check:
– Did you reach the final “completion” screen
– Survey ID or reward amount
– Whether points were delayed

• Important:
– Some surveys fail to credit due to technical errors or screening issues

Collect proof;

• Take:
– Screenshot of completion page
– Survey ID (if shown)
– Time spent

• Why:
– Support needs evidence to manually credit

Contact Prime Opinion;

• Use:
– Website contact form (main support channel)

• Write:
– “I completed the survey but did not receive points. Please review and credit my account.”

• Attach:
– All screenshots + details

If support ignores you or refuses to credit, consider posting a complaint on Xolvie to increase visibility and pressure for resolution.