To ensure fair play, it's crucial to verify that the games operate under reputable licenses and undergo regular audits.
Pragmatic Play holds licenses from esteemed regulatory bodies such as the Malta Gaming Authority and the UK Gambling Commission, which enforce strict standards to protect players.
Furthermore, independent testing agencies like Gaming Laboratories International, Quinel, and Gaming Associates regularly audit Pragmatic Play's games to certify their randomness and fairness.
These audits involve rigorous testing of the Random Number Generators (RNGs) that determine game outcomes, ensuring they are unbiased and unpredictable.
If you continue to experience issues, consider reaching out to Pragmatic Play's customer support for assistance.
If you’ve faced a similar issue, don’t hesitate to share your story here. You can also file a complaint on Xolvie to help others in the same situation.
Related Complaints
Pragmatic Play Slots Keep Disconnecting and Not Paying Out Winnings

I’ve been experiencing serious ongoing issues with Pragmatic Play slot games for quite some time now. The most common problems are not receiving payouts and being suddenly disconnected during gameplay. I’ve noticed that many other users are reporting the same issues, which makes it feel like the gam...
I Spent 1.5 Million on Pragmatic Play Games With No Wins — Are They Fair?

For the past six months, I’ve been playing Pragmatic Play games across various betting platforms. During this time, I’ve spent approximately ₺1,500,000, yet I’ve hardly won anything. The games constantly result in losses, and the payout rates are so low that it has completely shaken my trust in the ...
Pragmatic Play Slots Have Fixed Payouts and Unfair Bonus System

I’ve been experiencing serious issues with Pragmatic Play games, including manipulation and bonus inconsistencies. It’s absolutely impossible to win on this platform — the games seem to have fixed payout rates, making any real profit unattainable. I strongly believe that the games are being interfer...
Pragmatic Play's Unsavoury Gaming Practices and Use of Bots

Like T***, I strongly suspect that Pragmatic Play uses questionable tactics to put players at a disadvantage. I have noticed all the issues he mentioned, especially situations where players with strong hands hit when they normally wouldn’t, end up taking a high card, and then the dealer conveniently...
Pragmatic Play Santas Game Took Back All My Winnings

In the Pragmatic Play “Saray Rüyası Santas” game, I have been experiencing a serious issue for the past few days. I deposited 200 TL, and my balance quickly increased to 600 TL, but then all of my winnings were instantly taken back, leaving me with no real chance to win. It feels like the game gives...
Majorx Uses Fake Pragmatic Play Games And Gave Rude Support Response

On the betting and casino site Majorx, I have noticed since the site first opened that the games supposedly provided by Amusnet and Pragmatic Play are actually clones or prototypes. These games do not appear to be connected to the original providers, and even the site’s overall design looks like a c...
Pragmatic Play Systemic Problem - No TRP

I don’t think a big provider like Pragmatic Play can be so passive; there must be a systemic problem. I haven’t been able to make any profit from any game for 5 months, which is unbelievable. This isn’t luck—I believe it’s a systemic issue, because otherwise it would be a one-sided gain and that wou...
I Face Unfair Payout Issues on Kingroyal With Pragmatic Slot Games

I have been playing Pragmatic Provider slot games through the Kingroyal website for about 1.5 years, but I experience payout issues almost every single day. In most sessions, I receive no winnings at all. On rare occasions when I do get a payout, it is usually so small that it does not even cover my...
I Face Suspicious Interference and ₺500,000 Losses on Meritbet Pragmatic Play Slots

For the past three months, I have been playing Pragmatic Play slot games on the Meritbet platform, and I strongly believe there has been ongoing interference in the games. Almost every day, I have lost around ₺20,000, and my total losses now exceed ₺500,000. What makes this situation alarming is tha...
I Face Continuous Losses on Mobilbahis and Bets10 Big Bass Bonanza Slots

I have been playing slot games, especially Big Bass Bonanza, on Mobilbahis and Bets10 for about five years. My registered email address is k*@hotmail.com**. During this period, I have suffered losses totaling nearly ₺1,000,000, yet I have received virtually no meaningful compensation or recovery fro...
Pragmatic Play Made Me Lose Constantly - I Do Not Want to Play Anymore
The game is really bad, 99% you will experience losses in Pragmatic Play, it’s so terrible and benefits the house a lot. The game is not fair play and it’s really bad, unlike PG SOFT which feels more real and natural. I don’t want to play in Pragmatic Play anymore because you are guaranteed to keep ...
Pragmatic Play Made Me Lose on Sweet Bonanza Without Any Profit

I have been playing the game Sweet Bonanza on Jojobet, and this month alone I have lost nearly ₺150,000 without ever making a profit. I strongly suspect that the games are being manipulated, as I experience losses in the same way every time I play. My username is A***. I reached out to Jojobet and P...
I Keep Losing Unfairly on Pragmatic Games and Lost Everything I Own

For the past 3 years, I’ve played games from Pragmatic and have consistently noticed signs of manipulation and unfair play. During this time, I have lost ₺3.3 trillion. I sold my house, car, watch, and even four pet birds just to keep playing, hoping to recover some of my losses. But every time, the...
I Lost Over ₺100,000 Playing Pragmatic Slots on Tlcasino with Zero Chance to Win

For the past year, I’ve been playing Pragmatic Play slot games on the Tlcasino platform, and my experience has been nothing short of frustrating and financially draining. I’ve invested over ₺100,000, averaging ₺30,000 per month, and I have all deposit receipts to prove it. Despite playing at differe...
I Lost My Winnings on Meritcasino’s Pragmatic Game After My Balance Was Reset Without Payment

I played a Pragmatic Play slot game on the Meritcasino platform using my account (username: z*), and managed to secure a win. However, instead of crediting my account, the platform reset my balance to zero and refused to pay out my winnings. I immediately contacted their support team to report the ...
I Lose Every Time in Casibom Pragmatic Play 3-Part Tournament

The Casibom Pragmatic Play 3-Part Tournament feels like it’s intentionally set up to mislead and frustrate players. It’s honestly starting to look like the entire structure is built around making people lose rather than offering any fair chance at winning. The system is clearly not transparent, and ...
I Lost ₺100,000 Playing Pragmatic Play Games Without a Single Fair Payout

I want to raise a serious concern about the fairness of Pragmatic Play games. I’ve been playing their games across multiple platforms for over a week now and haven’t received any meaningful payout. I truly believe these games have nothing to do with chance or luck. The system appears rigged to drain...
Pragmatic Play Manipulates Blackjack Outcomes Against Me

I believe that there is foul play happening at Pragmatic Play's live casino blackjack tables. One or two bots—fake accounts—are being added to the table. Since the cards are barcoded, the system can see the upcoming card order, and especially when we raise our bets, these bot accounts either don’t p...
I Face Rigged Blackjack Rounds With Bots and Manipulated Cards on Pragmatic Play Tables

I strongly believe that the Pragmatic Play live casino blackjack tables are not operating fairly. It appears that fake bot accounts are being deliberately added to the tables to manipulate the outcomes. These bot accounts behave suspiciously—either refusing to place bets during crucial hands or maki...
Pragmatic Play Clovers of Fortune is Rigged

I am absolutely furious with Pragmatic Play! In their game Clovers of Fortune, my losses have now exceeded five times the maximum win amount! This is ...
Pragmatic Play Caused My ₺6 Million Loss

I am absolutely furious with Pragmatic Play! This provider is a complete and utter disappointment; I've personally experienced a massive ₺6 million loss because of them. It's unequivocally a provider designed solely to make you lose money. They are supposedly based in Romania and run by "white Asia...
Pragmatic Play Cheats, They Rigged Jackpot

This company, formerly known as 'Top Game' a decade ago, was exposed in a massive scandal for allegedly rigging their Jackpot game, 'Diablo 13,' by intentionally excluding the third scatter symbol, effectively preventing anyone from hitting the jackpot pool. After that scandal, they swiftly rebrand...
I Experienced Rigged Gameplay on Pragmatic Play via Matbet

As a long-time player of Pragmatic Play games, I’m appalled by the level of manipulation I’ve recently experienced, especially while playing through t...
I Keep Losing on Pragmatic Play Slots and Never See the Wins They Promise

As a regular slot player, I’ve noticed a deeply frustrating trend—especially at the start of each month. On Pragmatic Play slot games, no matter how much I invest, I rarely win, and when I do, it’s so minimal that it feels like an illusion of success. Providers like Pragmatic Play continue to earn h...
I Trusted Pragmatic Play but Casinotürk Blames You for Payment Failures

As a player, I chose to invest in platforms that host Pragmatic Play games because I believed in the brand’s reputation and integrity. But now, I’ve come to realize that not all partner sites operate fairly, and Pragmatic Play is not monitoring them closely enough. A prime example is Casinotürk, wh...



