I brought my Porsche Macan (license plate 07 AHM 53) to the authorized service center in Antalya after a minor accident.... My car is fully insured, yet more than a month has passed and the repairs still haven’t even started. I can’t even get a clear answer on when the work will be done. All that needs
Hello, After an accident with my Porsche 911 Carrera S, I entrusted the vehicle to Doğuş Oto Kartal Porsche service, bu...t the experience has caused significant financial and emotional distress. Here are the main issues I encountered: Warranty Service Failures: Despite my car being under warranty,
My 2022 Porsche Panamera Hybrid, with only 58,000 km, developed a major fault in its electric motor, resulting in an est...imated repair cost of ₺1,000,000. I contacted Doğuş Oto for a free replacement, as this issue is common in many Hybrid vehicles, but my request was denied. During my visit to the s
I have been a loyal Porsche owner for years, but my recent experience with the Antalya Başaran authorized service has be...en extremely disappointing. My vehicle’s warranty is set to expire on June 12, and I needed to bring it in for warranty extension and maintenance before then. I contacted the servi
I own a 2021 Porsche Taycan, and all scheduled maintenance at 15,000 km and 30,000 km was completed at the authorized se...rvice center. My car is currently at 45,000 km. After an accident in 2022, replacement parts were purchased from Doğuş Oto and repairs were done at a private service. Today, I vis
I took my Porsche Macan to the service center due to a noise coming from the front assembly. After inspection, I was inf...ormed that the issue was caused by the axles. When I asked if this would be covered under the warranty, I was told it was not. This response is unacceptable, especially since I pa
