I brought my Porsche Macan (license plate 07 AHM 53) to the authorized service center in Antalya after a minor accident. My car is fully insured, yet more than a month has passed and the repairs still haven’t even started. I can’t even get a clear answer on when the work will be done. All that needs to be replaced is a bumper.
This isn’t the first time I’ve had problems with this service center. Previously, my rear taillight was taking in water, and I had to wait nearly two months for a replacement under warranty. The level of delay and lack of professionalism is unacceptable. The staff show no urgency and no genuine interest in solving the issue.
Because of this poor experience, I am seriously considering selling my Porsche Macan. A premium brand like Porsche should not have such weak after-sales service.
I have been a loyal Porsche owner for years, but my recent experience with the Antalya Başaran authorized service has been extremely disappointing. My vehicle’s warranty is set to expire on June 12, and I needed to bring it in for warranty extension and maintenance before then. I contacted the servi...
I own a 2022 Porsche Macan and contacted the service center to schedule a maintenance appointment. I specifically requested a loaner car twice during these calls, but each time I was told they would get back to me—yet no one has followed up. The lack of communication and interest from the service te...
I sent my brand-new Porsche 911 Turbo S (0 km) to Başaran Antalya Porsche Authorized Service for its annual maintenance. Even though the car hasn’t been driven, the oil change was not properly completed, and the warning lights that were on were never reset. My complaint was not resolved, yet I was f...
My experience with Tesla's service in Turkey has been deeply disappointing. Following damage to my Tesla's bumper, I was directed to Bursa Inallar Ovaakça Service by Tesla. Despite being a certified service center, they delayed placing the order for damaged parts for 2-3 weeks, citing high workload....
Hello, After an accident with my Porsche 911 Carrera S, I entrusted the vehicle to Doğuş Oto Kartal Porsche service, but the experience has caused significant financial and emotional distress. Here are the main issues I encountered: Warranty Service Failures: Despite my car being under warranty, ...
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