PointsBet limited my betting amount without warning, how can I remove these limits?

If PointsBet has placed betting limitations on your account without prior warning, it could be due to internal risk assessments, such as unusual betting patterns or probable violations of their conditions.

- To remedy this, first check your account settings for any self-imposed limits in the Responsible Gambling area.

- If no such limits are discovered, it is best to contact PointsBet's customer service via live chat on their website or email [email protected].

- Provide your account information and inquire as to the particular reasons for the imposed limits.

- If the limits are connected to responsible gambling, PointsBet allows users to set deposit, spend, and loss limits that can be changed or eliminated.

- However, changing or deleting these limits usually necessitates a cooling-off period—24 hours for spend limits and up to seven days for deposit limits.

- To change these settings, go to the Responsible Gambling area of your account and follow the directions to adjust your limits.

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