Playweez increased my monthly bill without notifying me; how can I dispute?

If Playweez increased your monthly bill without alerting you, please contact their customer service at [email protected].

Request an explanation for the price increase and why you were not notified. To support your claim, please supply your account information as well as a copy of your billing history.

In your communication, ask for a reimbursement for the unauthorised increase and enquire about returning to the original billing rate.

If the terms and conditions permit such changes, carefully evaluate them to verify compliance.

If Playweez fails to remedy the issue or refuses to respond satisfactorily, contact your bank or payment provider to challenge the charge.

Explain the problem and provide evidence of the unexpected bill increase. They may help to reverse the additional charge and prevent subsequent unauthorised alterations.

If you have experienced a similar issue, please feel free to share. You can also file a complaint on Xolvie.