Still No Refund for FC25 from Epic Games Despite Returning on Release Date

Hello, I purchased FC25 from Epic Games, with the download date set for September 27. However, I returned the game on the same day, September 27, even though I had initially bought it on September 21. The refund was in line with the return policy, but I still haven’t received my money back. I need the refund urgently, so please speed up the process. This delay is unacceptable, and I hope for a quick resolution.