I downloaded the PlantIn app after seeing it promoted on Instagram, just to explore the features and get some information about plant care. I never subscribed to a paid plan and never authorized any transaction. I simply browsed the app for a short time without initiating any form of membership or payment.
To my shock, I received an email today saying that ₺200 was charged to my account. I never gave permission for this charge and absolutely did not confirm any payment. Even worse, this unauthorized deduction has happened multiple times—at least 5 or 6 times now! I don't understand how an app can get away with repeatedly charging people without their explicit consent.
I demand a full refund for every single charge made to my account without my authorization. Additionally, I want written confirmation that my account is canceled and no future payments will be processed. This is unacceptable behavior, and I expect PlantIn to take immediate action to fix this and ensure no one else is subjected to the same treatment.
I downloaded the PlantIn app to try out its free plant care trial. I didn’t enjoy the experience, so I deleted the app during the free trial period and thought that was the end of it. However, to my shock, I discovered this morning that ₺206 had been withdrawn from my account without any notice or a...
I downloaded the PlantIn app because it claimed to offer a 7-day free trial. Since the app was in English and not very user-friendly for me, I deleted it just a few days later without using it much. I assumed that since I removed the app during the trial period, I wouldn’t be charged. However, to my...
I only used the PlantIn app for its trial version and never agreed to any subscription. I did not manually subscribe, nor did I authorize any payment. In fact, my card was disabled at the time. But the moment I reactivated my card, the app immediately charged me ₺349.99 without asking for my permiss...
I downloaded the PlantIn app through Google Play with the Weekly Access option, but I never used it. In fact, I deleted the app immediately after installing it. Despite never subscribing or even opening the app after installation, ₺339.99 was withdrawn from my Türk Telekom mobile account without my ...
On April 5, I downloaded the PlantIn app from Google because it offered a 2-day free trial. I didn’t even use it and deleted the app almost immediately. Despite that, within the same month, they charged my card four separate times, totaling ₺1458. I had already canceled the subscription, yet they co...
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