Today, I purchased 75 and 20 diamonds in PKXD to get 50 and 10 Loyalty Pets, but I didn’t receive either. I tried restarting the game, but the pets still weren’t delivered. This issue is incredibly frustrating, and I am very dissatisfied with this experience.
I am filing this complaint to ensure PKXD resolves this issue immediately. I expect to receive the 10 and 50 Loyalty Pets I paid for without further delays. PKXD, please take this issue seriously and fix it as soon as possible. Players deserve to get what they pay for in the game!
Just a few minutes ago, my two friends and I each paid diamonds in PK XD to purchase a Pet Pack bundle together. In total, we spent 55 diamonds for this group purchase. The in-game transaction showed up as successful, and we all received confirmation messages that the payment had gone through. Howe...
I recently bought pets in PK XD, and the charge was successfully reflected on my bill. However, the pets I purchased never appeared in the game. Additionally, I can’t log into my account because the game refuses to accept my email address, even though I’m entering it correctly. I’ve tried multiple t...
I purchased 50 Pet Pots for 75 gems in PK XD (Playpkxd.com), but despite waiting for a long time, I never received them. However, my 75 gems were deducted immediately. At the time of purchase, I had 104 gems, and now I only have 29 left, yet I still don’t have the Pet Pots I paid for. This is incre...
I purchased both the 20-pack and 10-pack pet sets in PK XD after the latest update. The money was immediately withdrawn from my account, but I never received any of the pets. At first, I got a message saying, “You already own this set,” which made no sense since I clearly didn’t. After that, even th...
On April 30, 2025, I purchased a pet in PK XD for ₺85.99, but the pet never showed up in my account. The payment was successfully withdrawn from my bank, so the transaction went through—but I received nothing in return. There was no confirmation, no pet, no explanation—just my money gone. What make...
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