I purchased a character in the PK XD game for my daughter, and the payment was successfully withdrawn from my account—but the character was never delivered. This app completely lost my trust. My daughter loved playing this game, and now she’s left disappointed and confused. In the beginning, everything worked fine—whenever we bought a character, it would show up in her account without any issues. But now, it seems like the system is broken or they're just ignoring users who paid. I paid real money for something we never received. PK XD, fix this immediately. Either deliver what we paid for or refund the money. You can’t take people’s money and give them nothing in return.
I made two in-game purchases in PK XD after the latest update because my daughters were excited about the new content. The payments went through, and I got a message saying the purchases were successful. But right after that, an error popped up—and nothing was delivered. No items, no gems, nothing. ...
I purchased two characters, Tiki and Plack, in the PKXD game, and the payment was successfully charged to my card. However, the characters were not delivered to my account. Despite the transaction being completed, I am left without what I paid for. I am requesting either an immediate refund for the...
On April 30, 2025, I purchased a pet in PK XD for ₺85.99, but the pet never showed up in my account. The payment was successfully withdrawn from my bank, so the transaction went through—but I received nothing in return. There was no confirmation, no pet, no explanation—just my money gone. What make...
I recently bought pets in PK XD, and the charge was successfully reflected on my bill. However, the pets I purchased never appeared in the game. Additionally, I can’t log into my account because the game refuses to accept my email address, even though I’m entering it correctly. I’ve tried multiple t...
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