I am filing a complaint about an unauthorized deduction made through my GCash account related to the Picmagic app. On January 24, 2026, an amount of ₱949 was taken from my GCash balance. I noticed this transaction in my GCash history, but I did not make any payment on canvalook.com or knowingly authorize such a charge. After seeing the deduction, I contacted support and received a response, but the refund has still not been transferred back to my account. I have already cancelled my subscription connected to Picmagic, as I do not wish to be charged any further. I kindly request a full refund of the ₱949 that was deducted without my authorization and a review of this transaction, as I did not make or approve this payment.
I used Picmagic on September 15, 2025 to generate a photo using their ₱2 feature, and I did not intend to purchase any subscription. However, on the next day, September 16, 2025, an amount of ₱949 was charged to my GCash account as a Picmagic subscription without my clear consent or understanding th...
On August 29, 2025, a charge of ₺1,599 was made to my credit card by PicMagic, even though I have never used their service. I have no account, no subscription, and no purchase history associated with PicMagic. This is the first time I’ve encountered such an issue, and I am now worried that similar u...
On August 9, 2025, I made a ₺5 payment on PicMagic using my bank card to convert a file format. However, the next day, a ₺1,599 charge was made to my account without my knowledge or consent. I did not start any subscription, nor did I authorize such a transaction. Furthermore, I did not receive any ...
On August 13, 2025, I made a ₺5 payment on PicMagic using my credit card to enhance the resolution of a photo. However, on August 15, 2025, a ₺1,599 charge was made to my credit card without my knowledge or consent. I never started any subscription, nor did I approve or authorize such a transaction....
On September 19, 2025, at around 10:30 PM, the app PicMagic withdrew ₺1,599 from my account without my permission through its official website. I had only made a ₺5 purchase, and I never approved any additional payment or subscription. This charge was made without any prior notice or authorization. ...
Comments