I was charged extra by PIA VPN after renewal, how can I get a refund?

If PIA VPN charged you extra after renewal and you want a refund;

Check your subscription and charge;

• Log in → PIA account → Billing / Subscription
• Confirm:
– Plan type & renewal date
– Amount charged
– Whether auto-renew was on
• Screenshot subscription page

Check your bank/card statement;

• Note:
– Exact amount
– Date
– Merchant name
• Screenshot the charge

Cancel auto-renew immediately;

• In PIA settings → Turn off auto-renew
• Confirm cancellation email (screenshot)

Contact PIA Support;

• Write that you were charged extra after renewal
• Provide:
– Account email/username
– Charge date & amount
– Screenshots (subscription + bank)

• Ask them to:
– Explain why renewal charge occurred
– Refund the extra amount
– Confirm auto-renew is off

If they refuse or delay;

Share your concerns or file a complaint on Xolvie to connect with others and find support.