KYC errors on Pi Network, how can I resolve verification issues?

32 Display
Xolvie
Xolvie Resolution Specialist March 05, 2:22 pm

First, check the papers you've already sent again. Make sure that your ID is easy to read, that all the information is clear, and that the document meets the standards set by Pi Network.

Also, make sure that the brightness and lighting of your selfie or live photo follow the app's rules. Verification problems are often caused by small differences in the type of paper, the quality of the photo, or the accuracy of the information.

If your KYC verification still doesn't go through, try sending your papers again through the Pi Network app. Go to the KYC section to see if there are any errors or steps that need to be taken.

If the app lets you take pictures or share files again, be extra careful when you do so. Do not crop any of the pictures and make sure they are all well-lit and free of glare and shadows.

If the issue still happens, email Pi Network help at [email protected]. Give specifics about the error message you got, the steps you've already taken, and any screenshots that are important.

Many people have shared their issues here and found resolutions. If you have one, feel free to reach out to Xolvie.

Vote

Related Complaints

Pi Network Balance Lost After Kyc Verification Failed Before Deadline

Obi
October 28, 3:14 pm
-
pi-network-balance-lost-after-kyc-verification-failed-before-deadline-1.jpg

Pi Network Mainnet Stuck at Step 9 With 2FA Warning for 6 Months

Emre
August 26, 10:56 am
-

Pi Network KYC Verification Blocked for 3 Months on iPhone Despite Updates

Fatih
August 18, 6:34 pm
-

I Deny Responsibility for Any Unauthorized Use of My KYC Info on Pi Network

Handan
July 21, 7:29 pm
-
I Deny Responsibility for Any Unauthorized Use of My KYC Info on Pi Network

I Can’t Complete Pi Network KYC Due to Surname Change and Risk Losing All My Coins

Tuğba
July 04, 9:30 pm
-
I Can’t Complete Pi Network KYC Due to Surname Change and Risk Losing All My Coins

I Face 7-Month Delay in Pi Network KYC Approval and No Response from Support

Caner
July 04, 6:12 pm
-

I Face Long KYC Approval Delay on Pi Network Despite Months of Mining

Özgür
July 02, 10:34 pm
-
I Face Long KYC Approval Delay on Pi Network Despite Months of Mining
I Face Long KYC Approval Delay on Pi Network Despite Months of Mining

I Can’t Access My Pi Network Wallet—Login Blocked

Güler
June 24, 8:21 pm
-

Pi Network Still Hasn’t Completed My KYC Review After a Long Wait

İsmail
June 03, 6:40 pm
-

I Got Rejected for Pi Network KYC After Last Name Change from Marriage

Dilara
May 24, 10:28 pm
-

I Completed All Pi Network Steps but Step 9 Still Not Approved

Tayfun
May 18, 4:27 pm
-

I Completed KYC but My Pi Coins Still Don’t Transfer to Mainnet

Uğur
May 18, 2:50 pm
-

I Verified Everything on Pi Network but Phone Number Still Won’t Confirm

Ece
May 17, 11:19 am
-

I Can’t Complete KYC on Pi Network App Despite Repeated Attempts

Fethi
May 05, 9:47 pm
-

I Can’t Activate Step 9 and Wallet in Pi Network Despite Completing KYC

Reis
May 03, 6:31 pm
-

I Still Haven’t Received My Pi Coins in Wallet Despite Completing KYC

Ali
May 03, 1:32 pm
-
I Still Haven’t Received My Pi Coins in Wallet Despite Completing KYC

Pi Network Shows KYC Approved but Mainnet and Wallet Problems Still Persist

Gulsen
April 25, 5:16 pm
-
Pi Network Shows KYC Approved but Mainnet and Wallet Problems Still Persist

Pi Network Customer Service Ignoring KYC Approval Delay

Adem
April 13, 5:09 pm
-
Pi Network Customer Service Ignoring KYC Approval Delay

Pi Network Wallet Transfer Fails with KYC Error

Hakan
April 12, 1:04 pm
-

I Can’t Complete KYC to Transfer Pi Coins to My Wallet on Pi Network

Selçuk
April 09, 6:21 pm
-

I Can’t Complete Step 9 of Pi Network KYC—My Years of Mining Are at Risk

Serkan
April 03, 11:39 pm
-
I Can’t Complete Step 9 of Pi Network KYC—My Years of Mining Are at Risk
8100
(36 reviews)