During the big earthquake on February 6, 2023, my Philips 49PUS7503/12 model TV fell to the ground and broke its screen. I don't know what else is wrong with him. When I called Malatya Philips's technical service, I was told that this model's (ten thousand) panel fee is 10,000 TL. He said it was true. From what I've found on different online shopping sites, the most expensive version of this model costs between 10,000TL and 14,000TL. I saw that the band said it was sold. Does Philips charge technical services a lot of money for the spare parts it brings to our country? Or are the prices for technical services way too high? This kind of damage was caused by earthquakes, malfunctions, etc. in the earthquake zone. We are waiting for the problem to be solved by following Philips's work, but not by charging a lot of money.
On 15 July 2022, I purchased a Philips television that was subsequently damaged by an earthquake. The customer service representatives refused to cover the damage, despite the TV being under warranty, and instead offered a replacement screen that cost nearly as much as the entire television. I was i...
When an earthquake cracked the front panel of my Philips TV, I was not pleased with the service I received. I called your service and was told the cost to replace the panel would be close to the price of a new television set (around 12,000 TL). The panel was estimated to cost 12,000 TL by your servi...
I recently called the Philips Authorized Service because my Philips 65-inch TV wouldn't turn on. The next day, they came to get the TV, but when they gave it back, they said the screen was broken and charged me a crazy 17 thousand TL to fix it. We hadn't broken the TV, and they had told us before th...
My Philips 55 OLED 804/12 TV got messed up when I was moving. There's a green line going up and down on the screen and it won't turn on. The Philips Authorized Service checked it out and suggested a solution: replacing the panel for a price of 48,500 TL. Why is the cost of repairing this so high whe...
On February 23, 2021, I bought a Philips 58PUS8505 58-inch 147-screen 4K UHD smart LED TV. The TV's panel broke on July 19, 2022, so it was sent to an approved repair center. Instead of replacing the TV, it was fixed, but the same problem came back on 04/04/2023. The repair shop said that the TV can...
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