I recently called the Philips Authorized Service because my Philips 65-inch TV wouldn't turn on. The next day, they came to get the TV, but when they gave it back, they said the screen was broken and charged me a crazy 17 thousand TL to fix it. We hadn't broken the TV, and they had told us before that the motherboard had burned out and would cost 3200 liras to replace. We told Philips customer service about our problem, but they haven't fixed it yet. We were hurt by an earthquake and have been through enough trouble. This is not okay, and if we have to, we are ready to go to court. We want Philips to fix our problem right away.
When an earthquake cracked the front panel of my Philips TV, I was not pleased with the service I received. I called your service and was told the cost to replace the panel would be close to the price of a new television set (around 12,000 TL). The panel was estimated to cost 12,000 TL by your servi...
On 15 July 2022, I purchased a Philips television that was subsequently damaged by an earthquake. The customer service representatives refused to cover the damage, despite the TV being under warranty, and instead offered a replacement screen that cost nearly as much as the entire television. I was i...
During the big earthquake on February 6, 2023, my Philips 49PUS7503/12 model TV fell to the ground and broke its screen. I don't know what else is wrong with him. When I called Malatya Philips's technical service, I was told that this model's (ten thousand) panel fee is 10,000 TL. He said it was tru...
I bought a Philips 65pus8505 TV two years and four months ago. I decided to hang it on the wall about a month ago. The same day I hung it up, the screen stopped working. The warranty expired three months ago. I called the authorized service, and they said that the main board got fried because of a p...
Our Philips 50PUS7303/12 TV, which we've had for three years, developed a black screen issue in its third year and started showing colored lines on the screen in its fourth year. Out of nowhere, these colored lines appeared, despite us taking meticulous care of the TV, even though it was wall-mounte...
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