After the installation of my PHILIPS 65PUS8909 model TV, which I purchased from Teknosa in November 2024, I encountered a panel failure. I reported the issue to both the authorized service and Philips customer service, but I have not received any response. There is a noticeable pixel failure on both sides of the screen. I even shared photos of the issue to support my claim, but still nothing has been done. It’s very discouraging to be ignored after spending so much on a high-end product. I am requesting a replacement with a brand new product, yet there has been no reply at all.
We purchased the Philips 50PUS8508/62 model television, a Philips-branded product, from Teknosa. We have the invoice dated 08.07.2024 with the number ZT62024000004326. A few months after the purchase, the TV started failing to turn on. When we try to power it using the remote, the blue light turns o...
On April 20, 2025, I purchased a Philips 65PUS8609 TV from Media Markt. On April 22, Eruğurlular Authorized Service came for the installation. Unfortunately, after setup, I noticed damage on the TV screen. The technician acknowledged the issue, filed a damage report, and took the TV back with a prom...
I purchased my Philips 58PUS8506/62 television from a store in Ankara in 2022, and for about a month I’ve been experiencing a white-screen issue caused by what appears to be a chronic panel failure. Even though the product is out of warranty, I learned that this is a common and widespread problem. I...
I purchased my Philips 58PUS8507 television from MediaMarkt in August 2023. Even though it is used an average of no more than 2 hours a day, lines began appearing on the screen on their own about a month ago, and it was diagnosed as a panel failure. When I contacted the authorized service team rega...
I'm experiencing a serious problem with my Philips 42PFL6198K/12 TV. Since purchasing the TV, I've experienced motherboard failures almost every year. I've taken it to various authorized service centers 4-5 times so far; first in Osmaniye, and most recently in January 2024 at Büdün Elektronik in Mar...
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