I purchased the Philips 8000 Series cordless vacuum expecting a premium cleaning experience, but I was disappointed almost immediately. Just a few days after using it, the vacuum began displaying a persistent filter warning, even though the filter was clean. On top of that, it stopped picking up small crumbs and particles—something any decent vacuum should easily handle.
I bought it from MediaMarkt and even paid extra for additional insurance coverage. But when I returned the product, they told me the issue wasn’t covered, despite the protection I purchased. I contacted Philips support, hoping for a resolution, only to be told the filter replacement would cost nearly as much as the vacuum itself. This is unacceptable.
It feels like once the sale is made, neither the retailer nor the brand wants to take responsibility. I trusted Philips for quality and support, and I feel completely let down. I’m requesting that Philips stand behind their product and provide a proper solution—either by fixing the defect or replacing the faulty unit. We shouldn't be paying the price for poor design and lack of service.
I recently purchased the Philips Aqua Plus 8000 Series XC8053/01 cordless vacuum, expecting top-tier performance from a premium product. Unfortunately, it has been nothing but a huge disappointment. From the very beginning, the device keeps showing the i8 error during every use—even though I clean t...
Hello, I purchased the Philips 8000 Series Aqua Plus vacuum cleaner, and it hasn’t even been a full year yet. Despite regularly cleaning the filter as instructed, the vacuum keeps giving me a “clean the filter” warning, and this issue is now affecting the suction power significantly. I’ve cleaned ev...
In August 2024, I purchased a Philips 8000 Series stick vacuum cleaner from Vatan Bilgisayar. About one month after I started using it, the suction power decreased and the vacuum began showing a filter error. Even though the authorized service center cleaned the filter, the issue was not resolved. T...
I bought the Philips 7000 Series SpeedPro Max cordless vacuum with high expectations, but just two months after purchase, it started randomly shutting off during use. I took it to the authorized service center, and while they claimed to fix it, the same issue returned shortly afterward. I brought i...
In November 2023, I purchased a Philips PHI XU3000/02 HomeRun 3000 Series Aqua robot vacuum cleaner from MediaMarkt. About two months after the purchase, the device began experiencing various malfunctions, and since then, I have had to send it for service 8 to 10 times. Each time, a different issue ...
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