I dropped off my car at General Oto, a Peugeot-authorized service center, on October 9, 2023. I thought they were reliable and could handle the repairs and maintenance. But, that day, they told me that one possible reason for the problem might be the injector and that it needed to be replaced. The cost for that would be a whopping 12,500 TL. They also recommended doing more procedures because of the same issue. Even though I asked multiple times, they kept saying that there was no other option except for the replacement, even if it was only temporary. Then they told me that my car had a bunch of error codes and that they would have to order the part from France. While my car was at their place, they charged me 1,440 TL for mechanical work. Later, I discovered that the problem could have been fixed with a simple procedure, but they didn't choose to do it. My experience with Peugeot's authorized service has made me worried about expensive repairs and the importance of clearer communication.
Hello, my vehicle, a Peugeot 3008 that entered traffic in November 2021, has had all its maintenance done at the authorized service until now. On 26.11.2024, while stopped at a red light, the car failed to accelerate when the light turned green. I immediately contacted the authorized service, and th...
I had the routine maintenance of my 2018 Model 1.6 Diesel Peugeot 3008 done two weeks ago at the Ümitköy Göral Authorized Service. However, just a few days later, I received a warning that the AdBlue level was low, and I filled the tank within 30 km. After that, on Saturday, I received an AdBlue sys...
My car, a 2020 model Peugeot 2008 with 74,000 km, experienced a timing belt failure, so I took it to the service center. They replaced the timing belt set, but after driving only 200 km, the oil lamp lit up. I took it back to the service center for an oil top-up and to address an oil leak and engine...
My 2024 Peugeot 3008 GT 1.2 Hybrid 136 e-DSC6, which has only 11,000 km on it, experienced an engine failure on 18.10.2024 while driving on a straight road. The vehicle was towed to Turkey's Kayseri İnciroğlu authorized service center. Throughout the process, I had to actively chase updates about my...
Dear Peugeot Customer Service, I have been a loyal and satisfied Peugeot customer for many years, often recommending your brand to those around me. I currently own a 2020 Peugeot 3008 with the 1.2 PureTech engine, and since the date of purchase, all scheduled maintenance has been performed exclusive...
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