Found a Winged Bug in my 2.5L Pepsi Bottle

Emre · 2024-05-20T11:56:12+03:00

I found a tiny winged insect in my 2.5-liter Pepsi bottle with the batch number 2246CR2503241(Ş). Not only did my entire meal get ruined, but my faith in the brand was completely shattered. As someone who drinks 2.5 liters of Coke every day, I find it revolting. I will be filing complaints with the appropriate authorities. Let everyone know who needs to be informed.

Pepsi

Dear Consumer, We have attempted to contact you regarding the matter, but were unable to reach you. To provide you with more detailed information, we kindly request that you contact our consultation lines between 09:00 and 18:00 on weekdays. Best regards, PepsiCo Turkey Support Team Beverages: Snacks:

Emre

Sure, here is the translation of the text from Turkish to English: "I couldn't answer because I was on the phone, but I called back immediately. We spoke with the customer representative, who told me that the cola would be taken from me with a report and sent to the factory, and that they would check the other products produced at the same time on that day with the batch number. They also said they would check the cola taken from me. They said they would get back to me based on the situation."

Pepsi

Dear Consumer, Your request has been forwarded to the relevant departments. You will be contacted after the necessary procedures are completed. Best regards, PepsiCo Turkey Support Team

Emre

A worker who said they were calling on behalf of Pepsi yesterday asked where I got it from. When I mentioned the market, they said they knew it. They directed a delivery person to pick it up and just told them to take it. They asked me to leave it at the market, and when I said they needed to give me a receipt for the pickup, they said they hadn't been told anything like that and would call their regional manager and get back to me. However, there was no follow-up. Does someone need to get hurt for you to take this matter seriously? If I had been poisoned by this cola or contracted a different virus, who would have been responsible? Is the giant PepsiCo brand this indifferent to such an incident? The best course of action seems to be to pursue legal avenues and bring this issue to social media. Thank you for your attention or lack thereof. Have a good day.

Emre

They called again the other day, saying they would come to pick it up and that we should bring it down when they arrive. Since I wasn't home, they called my spouse. My spouse, who works from home, said that they couldn't go downstairs and asked if they could pick it up from the apartment door. After agreeing, they didn't come to pick it up again. Please give me your central address, and I will bring it myself, really.