PEP (Paladyum Electronic Money and Payment Services Inc.) is a financial institution that promotes itself with flashy ads like “50% of your membership from PeP!” or “20% cash back on spending from PeP!” However, based on my 3-month experience, I can say that campaign rewards were never delivered unless I filed a complaint through some channel. Most recently, the money I sent to my PeP account went missing a day ago. I provided the bank receipt and all the information they requested. Despite the urgency of the issue, there is still no clear update or solution. They told me to wait for an email response. So yes, I now have complete confidence in this company—clearly, that’s sarcasm.
I had a problem using the Pep application—Palladium Electronic Money and Payment Services A.Ş., also known as "Pep." The customer service is so indifferent and unhelpful that it’s hard to describe. I’ve been using this bank infrastructure application for a long time, but recently, a transfer I made ...
A few days ago, I transferred money to my Pep account, but it never showed up. I waited, thinking it might be a delay, but nothing changed. I then emailed Pep’s customer service, explaining the issue, but I never received a response. At this point, I’m extremely frustrated. Where is my money? If th...
I signed up for PeP and deposited money into my account, but because I couldn’t complete the verification process, I am unable to access or use my funds. When I contacted customer service, they told me to email my account details and request a refund. I followed their instructions and sent the email...
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