Although the Peloton bike I recently purchased came in less than a week, the shoes have not yet shipped. Delivering a bike without the shoes makes little sense, particularly as you cannot truly ride the bike correctly without them. To find out the situation, we thus tried getting in touch to Peloton. First, we waited twenty minutes in a chat queue just to find the agent stating they were "transferring me to membership." Nobody else ever entered the chat following that. Angry, we tried calling instead, but after waiting on hold for twenty-five minutes the call eventually rang through—only to disconnect! Getting aid has been an absolute mess. I expected far better service for the price this item cost.
Ordering from Peloton has been a total mess because of the ineptitude of their delivery partner. On a Wednesday, I was assigned a delivery window of 1 to 5 PM; instead, they came up at 8 AM when I was at work. Later that day, they came back and said they had delivered the incorrect item. Claiming I ...
I purchased a Peloton, and their guide makes it abundantly evident that exercises are paused using a pause button. Turns that, no matter what I do, none exists. Having tried everything they have advised in at least a dozen emails with their support service, nothing has worked. They flatly denied tha...
Although I bought R.M. Williams Craftsman boots, fitting problems forced me to have them returned. I closely followed their return procedure and have evidence the shipment arrived at their warehouse more than a month ago. Still, I have not gotten my refund. Following several follow-ups, I was inform...
I placed an online order through Madame Coco, but it was canceled without any explanation, and I still have not received my refund. I reordered the same items, expecting them to be delivered today. I stayed home waiting, but once again, the order was canceled. This level of service is completely unp...
I ordered the Laurent 4-piece glass set from Madame Coco through their website, hoping for a quick and convenient shopping experience. Unfortunately, one of the glasses arrived completely shattered. I didn’t expect to have to deal with broken items after paying for new ones. I immediately tried to ...
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