Pegasus Overcharged Me for Round-Trip Ticket Despite Lower Prices Later
On December 21, 2024, I purchased a round-trip Pegasus Airlines ticket from Munich to Konya through the mobile app, paying a total of ₺13,629. However, on December 23, 2024, I checked the same route, schedule, and package and found the total fare had dropped to ₺11,198. This drastic price reduction within just two days makes no sense, especially with less time remaining before the flight.
I understand price increases due to limited availability, shorter booking windows, or rising fuel costs. However, none of these factors explain why the price would drop significantly within such a short period. Did a large number of passengers cancel their tickets at the same time? Did fuel prices suddenly drop? If there isn’t a concrete explanation, it feels like ticket prices are being manipulated, much like stock market fluctuations.
As a long-time customer, I feel cheated and disappointed. I even postponed my trip to January 2 due to the high prices, risking my plans. Now I see that tickets for both January 1 and January 2 are priced the same! This lack of transparency and fairness has left me distrustful of Pegasus Airlines. I will not choose your services again, even if the price difference is significant. I expect a clear and valid explanation for this pricing inconsistency.
Here we see that the ticket price on 24/12/24 is 10,593₺. In this case, let alone the price I got earlier, it is seen that there is even a price drop compared to yesterday. Have some mercy! 13,629₺ compared to 10,593₺. Should I be upset that I couldn't go on January 1st, or that I feel "punished" for buying the ticket earlier and paying 3,000₺ more "for now"? It's a shame! Such a shame!
As of 25/12/24, we see that it has dropped to 10,221₺. Is this what you meant by the sentence you emphasized as "search for cheap flights" in the flight search section after entering the necessary information in your application? Despite the fact that the time remaining for the flight is decreasing, are you using the slogan "search for cheap flights" by reducing the price by 3,408₺ in just 4 days?
