My flight did not depart at the scheduled time. Everyone has plans and commitments. If the flight is not going to leave at the specified time due to a delay, why are tickets being sold for that time? The necessary pre-flight checks should have been completed beforehand, but they were done at the departure time, causing numerous passengers to wait.
When I checked my ticket details on the Obilet app, it stated, "Your flight has occurred," yet we were kept in the waiting lounge. Pegasus has once again shown us that they do not prioritize passenger rights. I am seeking an explanation for this inconvenience.
Hello, I purchased a Pegasus Airlines flight ticket through Obilet, expecting a smooth travel experience. However, I was completely let down. When I tried to check in online, the system did not allow me to proceed. I assumed I could handle it at the airport, so I arrived 40 minutes before the flight...
I don’t understand how Pegasus Airlines manages to delay nearly every flight without any prior notice. This has happened multiple times, and this time, I have been waiting inside the plane for over an hour with no clear explanation on when we will take off. The lack of communication and disregard f...
Pegasus Airlines sold more tickets than available seats on the 17:15 flight, and we were offered compensation to take the next flight at 19:30. The offer included a refund and two free tickets valid for a year. We were also told that if seats opened up on the 17:15 flight, we could still board and r...
How does a Pegasus Almati-Istanbul flight that should take 6:30 hours end up taking 18 hours? Let me explain. The PC121 flight from Almati to Esenboga was scheduled to depart at 06:50 but took off at 08:50, causing a 2-hour delay. Consequently, we missed our connecting flight to Istanbul, PC2665, w...
Pegasus Airlines has been delaying my refund for over two months. Despite contacting them daily about the refund for my canceled ticket, I have yet to receive any resolution. They keep saying my request has been "prioritized," but this seems like a tactic to stall and avoid addressing the issue. It...
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