Pegasus Airlines Missed Connection Due to Delay, Seeking Compensation for Inconvenience
On 01.08.2024, I was scheduled for a 1.5-hour layover flight from Amsterdam to Ankara. Due to a 1.5-hour delay in the departure from Amsterdam, I missed my connecting flight to Ankara, which was supposed to depart from Sabiha Gökçen Airport at 00:10. The airline staff provided no information regarding this situation. I only learned through a message that my boarding time for the Ankara flight was rescheduled to 07:35.
We landed at the airport at midnight, and I had to navigate on my own to reach the accommodation office, as there were other passengers in the same situation. Pegasus took us to a hotel in Sancaktepe at 02:00. After staying there for just 2 hours, we were taken back to the airport at 04:00. From 04:30 until 07:30, we were left stranded at the airport.
I am seeking compensation for the financial and emotional distress I experienced during this ordeal.
