While returning with the Pegasus Airlines flight number PC5304 on 20/05/2023, I had a problem because the luggage of all the passengers was not loaded and the pilot did not inform us before boarding the plane. Due to the fact that they did not accept my luggage in the cabin, my wallet, car keys and cheese group products, which were my grocery shopping, remained in the bag. As soon as the plane landed in Izmir, we were told that the luggage will arrive tomorrow and we came to the 5th day by saying that it arrived today and arrived tomorrow. The company is very uninterested and they don't try very hard to solve the problem. If there were another company, they would send staff from here and carry the luggage to their own plane and solve our problem. If there is no excessive price difference, it would be better if you prefer another company.
On Tuesday, December 10, 2024, I experienced a great deal of disappointment due to the issues with my flight on Pegasus Airlines, flight code PC2571, from Malatya to Istanbul and Istanbul to Denizli. My flight, originally scheduled for 09:00 AM, was delayed due to weather conditions, and we were kep...
On 24/08/2025, I flew from Antalya to Adana with Pegasus Airlines. I handed over my luggage in good condition at Antalya, but when I arrived in Adana, I received it damaged, open, and missing some of my belongings. I immediately filed a lost property report, and after rechecking, my missing items we...
On August 9, 2024, I flew with Pegasus Airlines on flight PC1872 from Ercan, Northern Cyprus, to Antalya Airport. Upon arrival, I discovered that my luggage was missing. I went to the Lost and Found department at Antalya Airport, and they helped me file a "Çelebi" report for my lost bag. The report ...
On October 27, 2023, I flew with Pegasus Airlines from Tbilisi to Istanbul Sabiha Gokcen at 18:10. During boarding, the agent dealing with the passenger next to us scanned our tickets without interacting with us, and we had to retrieve our passports from the counter. They forgot to tag our baby stro...
On August 19, 2024, I flew with Pegasus Airlines from SAW to Tirana, but my luggage was not loaded onto the plane, causing significant inconvenience and distress. The compensation amount Pegasus is offering me is just 459.82 TRY. This amount is not sufficient to cover the trouble caused. In fact, I’...
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