We were informed that there was a missed connection on our Tallinn to Istanbul flight with a stop in Antalya, meaning we would miss our connecting flight to Istanbul. The next available flight to Istanbul is 9 hours later. We requested that the airline transfer all three of us to the next flight and provide either hotel accommodation or lounge access to rest during the long wait, but no one has helped us. Emails go unanswered, and we’ve received no response at all. This lack of support is extremely frustrating. I urgently request assistance, and if this continues without resolution, I will pursue compensation for all my delayed and disrupted flights, including the missed connection.
On 01.08.2024, I was scheduled for a 1.5-hour layover flight from Amsterdam to Ankara. Due to a 1.5-hour delay in the departure from Amsterdam, I missed my connecting flight to Ankara, which was supposed to depart from Sabiha Gökçen Airport at 00:10. The airline staff provided no information regardi...
Between October 2 and 7, 2025, I experienced a major inconvenience on Pegasus Airlines flight PC from Hamburg to Istanbul. The flight was scheduled to depart at 3:20 PM, but due to bad weather in Istanbul, passengers were kept waiting inside the plane in Hamburg for about two hours. After takeoff, w...
My friend and I booked tickets with Pegasus to fly to Podgorica, Montenegro and faced significant issues on our return journey. Our flight from Podgorica to Ankara was delayed by 3 hours. Then, our connecting flight from Ankara to Istanbul, originally scheduled for the same day at 21:30, was resched...
I'm writing to express my anger and frustration with the delayed refund of my canceled flight ticket, which was planned for 07.06.2023., attempted to get it back like many times, continued conversation with customer service professionals, the refund process has been drawn out, and I have yet to get ...
On August 5, 2024, we flew from Sabiha Gökçen Airport to Tirana Airport in Albania. We checked in our car seat as baggage, but upon arrival in Tirana, the car seat did not arrive, even after waiting for 2 hours. We landed at 2 AM, and there was no representative available for filing a report or assi...
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