I recently discovered multiple unauthorized charges from PDF Guru, listed as “PDFGURU DE41,” taken via PayPal from my bank account. On 15/09/2025 there were two transactions of €0.88 each, and on 22/09/2025 the first charge of €49.99 was taken. In total, an estimated amount of €201.72 has been withdrawn for this service, although I never knowingly subscribed to any PDF Guru product or plan. I did not agree to these payments, I did not intend to purchase a subscription, and I only noticed these transactions afterwards in my account. I have not yet been able to resolve this via PayPal and I have also not yet contacted my bank, as the payments appear as normal transactions in my account, even though I did not authorize them as a subscription. I kindly request that PDF Guru immediately cancels any existing subscription or recurring payment linked to my details and confirms this to me in writing. In addition, I am asking for a full refund of the total amount that has been charged so far, as I did not subscribe to this service intentionally and do not wish to use it. I expect a prompt review of my situation and a written confirmation that the subscription is cancelled and the full refund has been processed.
I made a one-time, low-cost purchase on the PDF Guru website, but to my shock, multiple charges were taken from my account on different dates even though I only used the service once. On 07/08/2025, they charged me $0.98 and $1.49. On 12/08/2025, another 39₺ was withdrawn, and on 14/08/2025, they ev...
Even though I have never subscribed to or registered with PDF Guru, I recently discovered that unauthorized payments have been withdrawn from my credi...
On October 17, 2025, I used the PDF Guru mobile app to perform a one-time PDF conversion, and a charge of $1.64 was made to my credit card for that transaction. However, when I reviewed my card activity today, I discovered that an unauthorized charge of $49.94 had been made, and a two-year subscript...
On March 23, 2025, I purchased the PDF Guru desktop program for a one-time use on Windows through the official website and paid $2. However, without any subscription approval or notification, I later discovered that high monthly charges had been withdrawn from my credit card. These transactions were...
Even though I have never used the PDF Guru app, I recently discovered that two unauthorized charges were made from my Papara-linked debit card — one on August 15, 2025, and another on September 26, 2025, totaling ₺70. I have not started or approved any subscription, and I have no information about t...
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