I Need Pdf Guru to Cancel My Subscription and Stop Future Charges

I Need Pdf Guru to Cancel My Subscription and Stop Future Charges
62

Last month I purchased a subscription to Pdf Guru through their website. I recently noticed that I was unexpectedly charged $49.99 for this subscription. I did not anticipate this charge and I no longer wish to use the service. I have not yet contacted customer support or tried to cancel through the website. I request the immediate cancellation of my Pdf Guru subscription and confirmation that no further charges will be made to my account.

July 23 7:05 PM (1 month after complaint)

Dear Wendy, Thank you for reaching out to us and sharing the details regarding your subscription. We are sorry to hear about your experience and understand your concern upon seeing the $49.99 charge on your account. We completely recognize that you no longer wish to use the service and want to ensure that no future charges occur. We want to help you cancel your subscription immediately and review your account to provide you with peace of mind. To allow us to locate your account and process your request right away, please send an email to our support team. In your message, kindly include: * The email address associated with your PDF Guru subscription. * The first 6 and last 4 digits of the card that was charged. Once we receive your email, we will prioritize your request, process the cancellation, and send you written confirmation that your subscription has been stopped. Sincerely, The Support Team

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