Paxful Account Hacked and Support Not Responding

On September 13, 2025, at 12:00 PM, I created a Paxful account using the email address b**********@gmail.com and the username Mainopossum675. Around midnight, during a transaction, I clicked on a link that was sent to me, after which my account was compromised. After my account was taken over, two-factor authentication (2FA) was enabled, and I can no longer access my account. There was approximately $3.91 in my account. I am concerned that my account may be used to harm others, and I do not accept any responsibility for any actions carried out through it.

After the incident, I contacted Paxful’s AI-based customer support, but I was unable to reach a live representative. I also received a login notification from a device in Istanbul, Turkey, which was not me. I have been unable to take any further steps to recover my account because 2FA has been activated, completely blocking my access.

I request that my account be permanently closed and that I not be held responsible for any transactions made through this account.