Parimatch Support Fails to Resolve ₹56,500 Withdrawal Problem After Multiple Complaints

I requested a withdrawal of ₹56,500 from my Parimatch account via IMPS on 19 January. In the Parimatch system, this transaction is shown as successful, but the money has still not been credited to my account, and I have not received the funds. I have contacted Parimatch customer support multiple times through both chat and email regarding this issue. Each time, I am only informed that they are still working on it, without any clear explanation, resolution, or concrete time frame. I request that my withdrawal amount of ₹56,500 be credited to me without any further delay and that this issue be resolved within 5 working days, along with a clear explanation of what went wrong with this transaction.