On August 17, 2025, I attempted to make a withdrawal through the Paribu mobile application. However, the transaction cannot be completed without identity verification. I started the verification process, but it was not approved, and Paribu customer service only responded with “you need to verify,” without providing any explanation as to why it was not approved. As a result, I cannot access the ₺2300 in my account. This is the first time I have experienced such an issue, and I want my grievance to be resolved. I request that the option to verify accounts with a driver’s license be introduced and that my transactions be completed promptly.
On November 19, 2024, at 1:30 PM, I initiated a conversion transaction on Paribu. Although the platform indicated that the transaction was completed, the amount of ₺1,604 has not been credited to my Paribu account. I have waited patiently but still haven’t received the funds, and this issue is caus...
Hello, I submitted my Turkish lira withdrawal request on 15.01.2024 at 17:31 on Paribu, but it has not been processed yet, and no one has provided me with any updates on this matter. I have forwarded all the necessary documents to the support center through email and other channels, but I still cann...
Aspiegel took 39.99 ₺ from my Paribu account on 11.02.2025 without my knowledge or permission. I was taken aback when I saw the transaction, as I had not authorized any payment, subscription, or purchase. Upon reviewing my transaction history on Paribu, I noticed an unauthorized withdrawal made unde...
I submitted my identification documents to TikTok for verification, but they were not approved. Despite contacting TikTok support multiple times, I have not received any response or assistance. My account currently has ₺1000, but I am unable to withdraw or convert it to coins because of this unresol...
For about 2.5 months, I’ve been receiving a “failed” error during the Paribu KYC verification (liveness test) process. I’ve reported this issue 20–25 times via both email and phone, but every time I was only met with template responses and no real assistance. I’ve tried different devices, internet c...
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