On 01.09.2025 at 12:10, I purchased Filecoin (FIL) via bank transfer on Paribu. At that time, Filecoin was priced around ₺100 on all other platforms, but on Paribu it appeared as ₺144, with a price increase rate of 45% compared to only 5% on other platforms. The moment I completed the purchase, Paribu instantly adjusted its price to match the other platforms at ₺100. As a result, I lost approximately ₺20,000 in just one second. I have experienced similar price discrepancies and sudden drops many times before, with total losses of around ₺500,000–₺600,000, and I believe at least ₺90,000–₺110,000 of this resulted from Paribu’s price manipulations. Despite contacting Paribu customer service numerous times regarding this issue, I only received the response “it’s related to supply, nothing can be done,” and my grievance was not resolved. I also did not receive any warning or notification during the transaction. As a long-time user who has been trading continuously on Paribu for years, I demand compensation for my losses and a refund of my money. I want my grievance to be resolved.
Paribu’s price manipulation is unacceptable. Last week, I experienced significant financial loss when Flare Coin's price suddenly spiked to an unrealistic value and then dropped back to normal—all within 30 seconds. This artificial fluctuation resulted in a loss of ₺8,500 for me. No other exchange r...
I recently lost ₺18,000 while trading on their platform, and I believe that this was due to their misleading practices. I was using Hizlial.com to sell some cryptocurrency, and I was automatically directed to Paribu Exchange to complete the transaction. I made four trades on Paribu, and each one res...
I experienced a serious issue with Paribu's transfer system. Last night, I deposited ₺34,000 and initiated a transfer to another wallet on a different exchange. However, over 12 hours later, the transaction has not been processed, and I am unable to cancel it or retrieve my funds. This delay has al...
For about 2.5 months, I’ve been receiving a “failed” error during the Paribu KYC verification (liveness test) process. I’ve reported this issue 20–25 times via both email and phone, but every time I was only met with template responses and no real assistance. I’ve tried different devices, internet c...
I made an online payment of 6,900 TL to my Paribu account, expecting it to be reflected immediately. However, hours have passed and no sign of the funds has been found. When I emailed them, I received an automated response stating that they were conducting the necessary checks. It's extremely aggrav...
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