On March 2nd, I purchased a Premium membership using my email address i***********@gmail.com through the Paddle platform. The price was clearly stated as ₺39, and I expected my card to be charged accordingly. However, to my shock and frustration, Paddle charged me $39 instead — nearly ten times the expected amount.
As a university student with a limited budget, this incorrect billing has caused me significant financial stress. I purchased this service believing I was paying a local currency fee, not an international dollar charge. Despite sending several emails to their support team requesting clarification and a refund, I have received no response whatsoever.
This situation is completely unacceptable. I am requesting an immediate cancellation of my Premium membership and a full refund of the unauthorized $39 charge. I also ask Paddle to update their billing practices to prevent such misleading currency errors from happening to other customers in Turkey.
If I do not receive a timely response and a refund, I will have no choice but to report this issue to consumer protection agencies and my bank. I expect Paddle to take this complaint seriously and resolve my issue promptly.
For the past 6 months, the website Paddle has been charging my credit card 343₺ each month without my knowledge or consent. I never authorized a subscription, nor did I sign up for any recurring payment plan on this platform. I only became aware of these unauthorized deductions when I reviewed my ba...
Paddle charged ₺343.97 from my account without my consent or knowledge. I never subscribed to any of their services, nor did I purchase anything from them. I was shocked to see this unauthorized transaction when I checked my bank statement. There was no notification, confirmation, or invoice explain...
I subscribed to a service through Paddle and specifically signed up for only a one-month membership. Before the renewal period, I clearly requested to cancel my subscription and sent an email to confirm this cancellation. Despite my efforts, Paddle still charged my card ₺125.76 without my consent. T...
This morning, I was shocked to find that Paddle.net had withdrawn ₺699 from my bank account without my permission or knowledge. I have never registered for any service on Paddle.net, nor have I provided any consent for payments to be made from my account. This is a completely unauthorized and unlawf...
On the 6th of this month, Paddle charged my credit card twice without my knowledge or permission—one charge for ₺1105 and another for ₺1102. I have never authorized these payments, nor have I made any purchases or subscriptions that justify such transactions. This is completely unacceptable. It is ...
Comments