Owala bottle keeps leaking in my bag, how can I fix the lid seal properly?

If your Owala bottle keeps leaking in your bag, you can fix the lid seal by following these steps:

Check the silicone gasket first;

• Open the lid and inspect the rubber sealing ring inside the cap
• Make sure it is:
– Properly seated in the groove
– Not twisted or folded
– Free from cracks or damage

A misaligned gasket is one of the most common causes of leaks.

Clean the lid and seal thoroughly;

• Remove the silicone gasket if possible
• Wash the lid and seal with warm water and mild soap
• Rinse well and reinstall the gasket securely

Dirt or residue can prevent the seal from closing tightly.

Close the lid and lock it fully;

• Press the lid down firmly until it clicks shut
• Make sure the locking button is engaged before putting the bottle in your bag

If the lid isn’t fully locked, it may open slightly during movement.

Check for damage or wear;

• Inspect the lid for:
– Warped plastic
– Cracks around the seal
– A loose locking mechanism

If the seal or lid is damaged, replacing the lid may solve the issue.

If the bottle continues leaking despite a proper seal, contact Owala support with photos of the lid and seal.

If the issue remains unresolved, you can also share your experience or file a complaint on Xolvie to connect with others facing the same problem.