On February 22, 2025, we arrived at the hotel for check-in around 3:00 PM. We were warmly welcomed at the reception. We ...informed them about our reservation, provided our IDs, received our room key, and were assigned room 506. When I opened the door to room 506, I found dirty towels and sheets on the
"Otelz customer service contacted me and refunded the amount I paid. Thank you."
On August 9, 2024, I booked a 2-night stay at Samsun Anıt Suit Hotel throug...h Otelz.com with reservation number 5252621, paying online. When I arrived
I made a reservation through Otelz for 20-22 July at Quarante Bozcaada hotel for 2 nights for 6625 ₺ with a standard roo...m of 22 m2. When I arrived at the hotel, we saw that there was no air conditioning in the room and there was a rotating fan on the ceiling, the room was not even 10 m2, and the bat
We booked a jacuzzi room at Nish Istanbul Suites & Hotel for our honeymoon. As soon as the jacuzzi started working, bugs... began crawling out of the walls and infested the entire room. Despite reporting it to the reception, we were rudely told that we could switch to a standard room. When we tried to
