Otelz.com room cleanliness

4 complaints

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1

Otelz.com Reservation Deception and Cleaning Issues – A Disappointing Stay!

Gökhan
Gökhan
March 6, 2025 10:40 AM58

On February 22, 2025, we arrived at the hotel for check-in around 3:00 PM. We were warmly welcomed at the reception. We ...

5
Resolved

Otelz.com Booking Complaint - Dirty Room and Refund Denied

Mehmet
Mehmet
August 14, 2024 12:01 AM104

"Otelz customer service contacted me and refunded the amount I paid. Thank you."

On August 9, 2024, I booked a 2-night stay at Samsun Anıt Suit Hotel throug...