Dealing with Otelz.com and their accounting department has gotten really tiresome for me as a boutique hotel operator. For months, we have battled with them to collect payment from our clients, but they still haven't paid us. They have shown a lack of interest in responding to our emails and are otherwise unhelpful. Whenever I ask how long it will be before I hear "as soon as possible," they say it will be paid. How many months, three days, or five? It's enough. What a waste of time and energy to construct such a well-designed system and then run into these issues.
Otelz.com isn't paying me what I’m owed for my hotel business. The money from guests' stays goes into their system, but Otelz.com hasn't paid me my sh...
For the past 1.5 months, Otelz.com has continuously delayed payments to our hotel, claiming issues with their virtual card system. Despite providing full service to guests, issuing invoices, and ensuring their satisfaction, we have yet to receive any of our due payments. Each time we contact Otelz, ...
For the past 1.5 months, Otelz.com has continuously delayed payments to our hotel, claiming issues with their virtual card system. Despite providing full service to guests, issuing invoices, and ensuring their satisfaction, we have yet to receive any of our due payments. Each time we contact Otelz, ...
As a hotel owner, I have hosted guests sent by Otelz.com, delivering full and professional service exactly as agreed in our contract. I met all my obligations with care and precision. However, I still have not received the payments that were due long ago. Despite repeated calls and written follow-up...
As a hotel, we have been experiencing payment issues with Otelz.com for months. According to our agreement, we are supposed to receive payments collected online from customers, but we haven't been paid. It seems like the hotel management system is working irregularly. What are you doing with our mon...
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