Otelz.com isn't paying me what I’m owed for my hotel business. The money from guests' stays goes into their system, but Otelz.com hasn't paid me my share for three months. I'm so exhausted from writing to and calling them. When you contact customer service, they either keep saying the same things or tell you that it will be deposited in a few days.
Dealing with Otelz.com and their accounting department has gotten really tiresome for me as a boutique hotel operator. For months, we have battled with them to collect payment from our clients, but they still haven't paid us. They have shown a lack of interest in responding to our emails and are oth...
As a hotel owner, I have hosted guests sent by Otelz.com, delivering full and professional service exactly as agreed in our contract. I met all my obligations with care and precision. However, I still have not received the payments that were due long ago. Despite repeated calls and written follow-up...
For the past 1.5 months, Otelz.com has continuously delayed payments to our hotel, claiming issues with their virtual card system. Despite providing full service to guests, issuing invoices, and ensuring their satisfaction, we have yet to receive any of our due payments. Each time we contact Otelz, ...
For the past 1.5 months, Otelz.com has continuously delayed payments to our hotel, claiming issues with their virtual card system. Despite providing full service to guests, issuing invoices, and ensuring their satisfaction, we have yet to receive any of our due payments. Each time we contact Otelz, ...
I booked a hotel through Otelz, paying with my credit card as required. Later, I called the hotel to inform them of my late arrival, only to be told that the payment had been processed directly to them. How is this possible? Otelz clearly states on their website that no payment will be made to the ...
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