I bought my OnePlus Nord 3 smartphone through Deichmann exactly one year ago with a 2-year KVK warranty. Now, my phone has stopped fast charging completely—it's barely charging at all! I've called OnePlus Turkey customer service (0850 390 1981) over ten times, desperately seeking support under the warranty provided by KVK and Genpa. Every single call ended with empty promises of getting back to me, yet here I am, still waiting after weeks of silence! No follow-ups, no solutions—just total abandonment. OnePlus Türkiye's customer service has left me helpless and frustrated. What's the point of offering a 2-year warranty if you won’t honor it when customers need it? OnePlus, I demand an immediate resolution—fix my Nord 3 or issue my refund (₺) now!
I’m extremely disappointed with my OnePlus 9R. The phone's screen suddenly went black and will not turn back on under any circumstances. When I press the power button, I only get a charging notification, even though the battery is fully charged. This is not an isolated issue—I've been facing random ...
I bought the OnePlus 10N, trusting in the brand’s quality, but I deeply regret it. After just 1.5 years, my device needed a motherboard replacement. I waited two months under warranty, only to be told that there was no stock available. Instead of repairing my phone, OnePlus offered to refund me the ...
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