I lost all my conversations on Omi after login, what are my options?

If you lost all your conversations on Omi after logging in again, first confirm you signed into the exact same account, email, Apple ID, or Google account used previously.

Omi’s support documentation says conversations are usually stored in their cloud system and may reappear after syncing or reconnecting to the correct account.

Wait a few minutes on a stable internet connection, then refresh the app, log out and back in, and check whether filters or search settings are hiding older chats.

Some users reported conversations reappearing later after local sync finished processing offline data or after reinstalling the latest app version.

Before reinstalling, back up screenshots or remaining data because local cache files can sometimes disappear permanently after deletion.

If chats still do not return, please feel free to share your experience. You can also file a complaint on our website.