I'm not happy with how OkCupid bills me because I was charged for both the Basic and Premium packages. This isn't fair, and when I asked Apple for a refund, I didn't get one. I didn't mean to sign up for both plans, but I was charged both 149.90 for Basic and 299.90 for Premium by accident. I want OkCupid to fix this problem as soon as possible and give me a refund. This has been an annoying and time-consuming problem, and I hope OkCupid can help me solve it soon. Anyone who is thinking about using OkCupid should be aware of how they bill and make sure they only sign up for the package they want to use.
OKCupid unfairly banned my account even though I had purchased a 3-month Premium subscription. To make matters worse, they refuse to issue a refund! I have reached out to customer support multiple times via email, but instead of helping, they just keep making the process more difficult. It’s frustra...
I subscribed to OkCupid and paid for premium features, but while using the app, I was suddenly logged out without warning. Since then, I’ve been receiving a “general verification error” and cannot log back in. This issue has caused significant inconvenience, as I am unable to use the app or even del...
I subscribed to OkCupid once, and even though I canceled it, the app has been regularly charging my account for the past two months. I want both my subscription canceled and a refund for the charges. When I check Google Play, my subscription doesn't appear, yet my account is still being charged ever...
I am extremely frustrated! I recently purchased a subscription on OkCupid, but now I can’t log into my account using either my email or phone number. Every attempt results in an error, and I have no way to access my profile. This is unacceptable—I paid for a membership, yet I can’t even use the ser...
I previously had a Premium subscription with OkCupid, which I cancelled, and I also removed my card from their records. My card wasn't registered in either the app store or the OkCupid app. Despite this, they charged my card on Tuesday. I can't cancel the transaction through my bank, and I'm unable ...
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