5
Resolved

Odeabank Account Opening Declined, No Explanation Provided

Can
August 15, 2023 3:59 PM135
Can's Thank You Message
He/She was a very sweet person. He/She did everything possible to help and was indeed helpful. Thank you.

I tried to open a bank account with Odeabank, they straight up rejected my application for no good reason, seriously, they didn't even bother to explain why. I'm totally confused by this outcome. I'm not a mafia boss or anything shady like that, no money laundering for me. I'm just a student trying to handle the money my family and I saved. Gotta be responsible with it, you know? It sucks to get a response like that,  not only did they say no to my request, but they didn't even bother to tell me why. I'm kinda wondering why they made this decision, especially since I was just being honest and straightforward.

August 15, 2023 3:52 PM

The message that our customer has sent to your website has been reviewed by our bank. Information will be provided to our customer as soon as possible. Dear customer, you can convey your suggestions, requests, and complaints regarding our bank's products and services to us via the "Contact Us" link on our website or through the Odeabank Contact Center. Sincerely, Odea Bank A.Ş.

August 16, 2023 5:45 PM

Dear customer, you can convey your suggestions, requests, and complaints regarding our bank's products and services through the "Contact Us" link or via the Odeabank Contact Center. Best regards, Odea Bank A.Ş.

Can
Can
August 17, 2023 7:55 PM

He/She was a very sweet person. He/She did everything possible to help and was indeed helpful. Thank you.

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