I previously made a Nocturne purchase while abroad but need to return an item. What are their international return conditions?

The following are the international return guidelines of Nocturne:
• Start the Return Procedure:

Include the specifics of the product you wish to return along with your order number in an email sent to [email protected].
• Get a Return Label Automatically:

An automated return label will be sent to the email address you have on file with the system once the email has been sent.
• Maintain Your Tracking Number or Proof of Postage:

When returning items, be sure to save your proof of postage and/or return tracking number.
• Returns are not accepted by drop-off:

Please be aware that Nocturne's corporate office and distribution center do not accept returns.
• Costs of International Returns:

For orders placed from abroad, Nocturne does not provide free returns. If you are returning an international order, you will be in charge of covering the shipping costs yourself.
• Verification of Eligibility for a Free Return:
Not every overseas order spot is eligible for a free return. It's critical to confirm whether your particular international order qualifies for free returns.

In summary, Nocturne requires that you email them in order to initiate an international return, that you pay for the return shipping, and that you receive an automated return label. Remember that free returns are only available for orders shipped outside of the United States, and make sure you have all the paperwork required for the return procedure.

While we strive to provide accurate information, specifications may change; contact Nocturne's customer service for the most recent details or if you have specific questions.