Nissan Qashqai Brake Noise Issue Persisting Since Purchase, No Resolution Provided

In May 2023, I purchased a Nissan Qashqai Design Pack from a Nissan dealership. Shortly after buying the car, I noticed a very annoying noise every time I applied the brakes. I hoped it would go away with time, but the noise persisted. During the annual maintenance in 2024, I reported this issue. The service team cleaned the brakes and assured me that the problem was resolved. However, after driving the car for about a week, the noise returned and was even louder than before.

I contacted the service team again, and they performed a different procedure on the brakes, but the noise started again on my way home from the service center. I have now been dealing with this extremely disturbing noise for almost a year in a brand-new car I bought from the dealership. It feels like I'm driving a 20 or 30-year-old vehicle with the constant squeaking and rattling, which is truly upsetting and has significantly changed my perception of Nissan in a negative way.

I urge you to stand behind your brand and resolve this frustrating issue. As a customer, I expect Nissan to be attentive to our concerns. It's unacceptable that something as basic as brake noise cannot be properly addressed by your service team. Please take this matter seriously and provide a lasting solution.